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Viewing 15 posts - 1 through 15 (of 35 total)
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  • in reply to: Choosing a display (LCD). #5250
    Waters
    Keymaster

    Here some general recommendations for choosing an LCD display:

    -Resolution should be 1920×1080.
    -Wide vertical and horizontal viewing angles.
    -HDMI or DVI input (to easily connect to your pi).
    -Powered USB ports, ideally with the ability to go into powered standby mode (to easily power your pi).
    -A matte, rather than glossy, anti-glare coating.

    in reply to: Wifi Issues #4636
    Waters
    Keymaster

    @soqueen Brilliant! Nice work. The ssid info is meant to be communicated by the app via BLE, but glad that a driver solved your issue with the WiFi device.

    That would be great! Definitely share, if you get it working. Even if you don’t, share how far you’ve gotten with it and I will try to make some time to debug the issue and complete the work if I can.

    Thanks for sharing, and glad you’re enjoying your frame : )

    in reply to: Wifi Issues #4619
    Waters
    Keymaster

    @soqueen sorry for the delay. I’m happy to continue debugging the WiFi connection issue with you if you’d like, but if you’re determined to have access to the terminal then please send me an email (info@canvizisart.com) and I will give you some instructions.

    in reply to: Frame isn’t connecting to WiFi. #4533
    Waters
    Keymaster

    @McFlavius unfortunately not at this time.

    in reply to: No Boot #4523
    Waters
    Keymaster

    Hi McFlavius, I’m so glad that you were able complete the setup process of your Frame!! That’s great news!

    Unfortunately the implementation of WPA for the frame’s WiFi connection does require a password. As you’ve said, allowing for ‘open’ routers would be a feature request (additional work) and we decided a while back that having the frame on a secure connection would be desirable regardless (though in your situation probably not an issue).

    Sorry about that, but we will keep your interest in this feature in mind for the future.

    in reply to: No Boot #4514
    Waters
    Keymaster

    Hey everyone, sorry for the delay!

    Anyone that is having issues with getting your frame to boot, or WiFi/Bluetooth accessories not functioning, please try these updated software images for your USB and SD memory:
    https://s3-us-west-1.amazonaws.com/canviz-images/Canviz_0_1_28_7_25_2017_SD_image.zip
    https://s3-us-west-1.amazonaws.com/canviz-images/Canviz_0_1_29_7_25_2017_USB_16Gb_image.zip

    Tested and working for me. Let me know how it goes, thanks!

    in reply to: BlueTooth Issues #4513
    Waters
    Keymaster

    Hey Nobita23, my first guess is that you need a firmware update to support your hardware. Please try these images for your SD and USB memory and let me know if that works:
    https://s3-us-west-1.amazonaws.com/canviz-images/Canviz_0_1_28_7_25_2017_SD_image.zip
    https://s3-us-west-1.amazonaws.com/canviz-images/Canviz_0_1_29_7_25_2017_USB_16Gb_image.zip

    Sorry for the delay!

    in reply to: Invitaion Code #4115
    Waters
    Keymaster

    You don’t need to use testflight to install the app anymore, you can find the canviz app in the app store:
    https://itunes.apple.com/in/app/canviz/id973377170

    Thanks!

    -Matt

    in reply to: No Boot #4083
    Waters
    Keymaster

    @McFlavius yes, that’s correct. Ok thanks for letting me know, I should have an update for you very soon.

    in reply to: Use with any raspberry #4063
    Waters
    Keymaster

    No plans currently for other platforms, though our frame’s web API could be used to implement another platform-frontend if someone is interested.

    We are planning to support other respberry pi version.

    Thank you for the request/interest.

    in reply to: Wifi Issues #4060
    Waters
    Keymaster

    Hey soqueen, could you share a photo showing how your pi is wired up? Just want to make sure that your devices are actually being detected by the pi. Are you seeing flashing activity lights on the bluetooth and WiFi adapters? Were you able to step through the frame setup process using the app? If so did you enter the same SSID (and password) as your phone uses, and is your phone currently connected to it?

    in reply to: No Boot #4059
    Waters
    Keymaster

    @McFlavius, ok thank you for the info. Based on what you’ve said we should hopefully be able to replicate your issue and then fix it, generally we haven’t had issues with bluetooth communication. The last thing that you should try is uninstalling and then re-installing the app, it’s possible that the app already has an entry for your frame’s hardware and thus the app won’t detect the frame you are trying to setup as a ‘new’ frame (preventing you from progressing through the process). But for now I’ll assume theirs an issue with the test image and update you with our progress on a fix.

    Thanks,

    -Matt

    in reply to: No Boot #4038
    Waters
    Keymaster

    @McFlavius when you say that the phone cannot find the pi via BLE, do you mean that you’ve tried to initiate the frame-setup process using the Canviz app and can’t progress past step 1? Or are you attempting to pair your phone with the pi using your phone’s bluetooth settings screen (FYI this will not work, our frame software acts as a BLE peripheral, you can only communicate with it via the Canviz app and you cannot pair with it like you would a bluetooth headset)?

    in reply to: No Boot #4029
    Waters
    Keymaster

    Great thanks for giving the images a try and sending your results (especially the video)!

    I’ll look into the error message you’re seeing. For now, while you’re trying to communicate with the pi using your phone, can you leave the WiFi module unplugged from the pi (so that just the BLE and memory modules are plugged connected) and confirm that bluetooth communication is turned ON in your phone’s settings. Then attempt to setup your frame using the app, you can follow the initial setup section of this manual: http://canviz.co/user_manual/

    Let me know how far you get.

    -Matt

    in reply to: No Boot #4026
    Waters
    Keymaster

    Hi McFlavius, yes and sorry for the delay. I’m in the process of putting together updated images, but this USB and SD test image seem to work with the newer B+ Pi’s (firmware is up to date), so give them a try: https://www.dropbox.com/sh/t0lu4xy1ew97pdl/AAD2ZLsH_Qou2QAJUeEt0Q1da?dl=0

    Write those image files to your SD & USB storage, as you did before. If you run into a write error that says that the destination drive is smaller than the source image (or some variation on that) you’ll need to wait until I have posted the new images to this site (because the test image is larger than your drive).

    Let us know how it goes for you. Thanks!

    -Matt

Viewing 15 posts - 1 through 15 (of 35 total)